Volunteers' Week - Carole's Story

Friday 29 May 2015

Volunteering for The Shakespeare Hospice

Every day in the Hospice our volunteers man the reception desk, welcoming patients and visitors into the Hospice and taking phone calls. There are usually two receptionists on at any time, providing a friendly face as you enter.

Carole Barbour is one of our fantastic receptionists:


"Volunteering comes in many guises and my experience of volunteering for the Hospice began in 2002 when I became a Shop Manager, where working alongside and recruiting volunteers was for me a totally new venture.

It was then that I realised how vital a part volunteers take in the running of such an important service. These loyal and hardworking volunteers never let me down. On becoming Shops Area Manager my post was then based in the Hospice and I once again witnessed the excellent work of volunteers in different roles.


On retiring, I knew I would miss the Hospice so volunteered for Hospice reception. This is a wonderful place to understand every aspect of the Hospice, from staff, patients, visitors, and of course volunteers who all have to sign in.

My husband Michael has volunteered in the past with outdoor events etc. and our daughter has worked at the Hospice since 2008 and now recruits her own volunteers.


I have recently returned to volunteer at the Hospice after three years in Norfolk where I also did some volunteering. I am back on the Hospice front desk most Thursdays, and on Tuesdays I spend the day volunteering in the Alcester shop. During the thirteen years I have been involved, I feel it has been a great privilege to watch it grow into the service it offers today and be part of the volunteering family who give their own time to ensure this service can continue."


Could you spare some time to volunteer for the Hospice? We are looking for volunteers in roles including Bereavement Support and in our Shops.

Family Support

Our Family Support Services include Children and Family Support Service, Bereavement Support, Counselling, Chaplaincy and Social Work Service.

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© 2021 The Shakespeare Hospice, Registered Charity Number: 1064091. Registered in England & Wales Number: 3291683.
Registered Office: Church Lane, Shottery, Stratford-upon-Avon, Warwickshire, CV37 9UL